How may we assist you?
Frequently Asked Questions
Select a Topic to Search for Help
Account/Profile
Manage Your account settings
Mobile
On the go? Learn about My Yam App
Purchase
Learn about purchasing courses.
Trust & Safety
Trust and information and reporting.
Learner section
Account & Profile Settings
How to sign up for an account.
Creating and editing your profile
How to change account email address.
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How to change Language preferences:
You can change your language preference on the my.yam-edu.com homepage. To do this, click the language you’d like to select in the upper right hand corner.
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Account security
How to resolve Multi - factor authentication (MFA) issues with your account.
Enabling Multi factor authentication(MFA)
How to change or reset your password:
If you need to reset your password, you can sign out of your profile and return to the sign-in page. Click ‘Forgot password?’ to reset your password. You will receive an email prompting you to reset your password and you will be sent back to the login page.
Purchasing
Purchasing a course
How to purchase a course.
Payment methods on Yam
We have several payment options available on the Yam platform. To choose your payment methods, go to the dropdown menu on your name in the upper right corner and select My Purchases.
